Privacy Policy

Effective Date: 06-02- 2026

Iron Axis Insurance Agency, LLC

Iron Axis Insurance Agency, LLC (“Iron Axis,” “Agency,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy describes how we collect, use, disclose, safeguard, and retain information obtained through our website, electronic communications, client portal, insurance applications, and related services.

By accessing our website, submitting information to us, requesting insurance services, or otherwise interacting with Iron Axis Insurance Agency, LLC, you acknowledge and agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information from consumers, applicants, insureds, beneficiaries, business representatives, website visitors, and other individuals.

The information collected may include:

Personal Identifiers

Full name
Mailing address
Physical address
Telephone number
Mobile number
Email address
Date of birth

Insurance Information

Insurance history
Coverage information
Policy information
Claims history
Driver information
Vehicle information
Property information
Business information
Occupation and employment information

Financial Information

Payment information
Banking information
Premium finance information
Billing information

Health Information

When permitted by law and necessary for underwriting, enrollment, or servicing of life and health insurance products, we may collect health-related information, medical history, prescription information, and related records.

Documents

Applications
Certificates
Licenses
Identification documents
Supporting underwriting documentation
Documents uploaded through our website or client portal

Website Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Referring website
Pages viewed
Time spent on pages
Clickstream data
Cookie information

2. HOW WE COLLECT INFORMATION

Information may be collected through:

Website forms
Quote request forms
Insurance applications
Client portals
Electronic document uploads
Telephone calls
Text messages
Email communications
Carrier portals
Third-party vendors
Insurance companies
Public records
Consumer reporting agencies
Government agencies
Business partners

3. HOW WE USE INFORMATION

We may use information for legitimate business purposes including:

Providing insurance quotes
Submitting applications
Procuring insurance coverage
Servicing policies
Renewing policies
Processing endorsements
Issuing certificates of insurance
Assisting with claims
Communicating with consumers and clients
Conducting underwriting activities
Verifying eligibility
Meeting regulatory requirements
Detecting fraud
Maintaining records
Improving website functionality
Marketing products and services where permitted by law

4. SHARING OF INFORMATION

Iron Axis Insurance Agency, LLC does not sell personal information in exchange for monetary compensation.

However, we may disclose personal information when necessary to conduct insurance business and provide requested services.

Information may be shared with:

Insurance carriers
Managing General Agents (MGAs)
Wholesalers
Brokerage partners
Program administrators
Underwriters
Premium finance companies
Claims administrators
Third-party administrators
Affiliated entities
Technology providers
Customer relationship management systems
Website service providers
Government agencies
Regulatory authorities
Courts and legal counsel
Service providers acting on our behalf

Information may be shared as reasonably necessary to quote, bind, issue, administer, service, renew, or otherwise facilitate insurance products and services.

5. CLIENT PORTAL AND DOCUMENT UPLOADS

Our website may provide secure portals or electronic systems allowing users to upload applications, documents, certificates, identification, financial information, and other materials.

Users are responsible for ensuring the accuracy and completeness of submitted information.

While we implement reasonable safeguards, no electronic transmission or storage system can be guaranteed completely secure.

6. SMS AND MOBILE COMMUNICATIONS

By providing a mobile telephone number and opting in to receive communications, you consent to receive text messages regarding:

Insurance quotes
Applications
Policy servicing
Renewal reminders
Billing notifications
Claims communications
Customer support
Agency communications

Message frequency may vary.

Message and data rates may apply.

Consent is not a condition of purchasing insurance.

You may opt out by replying STOP to any text message.

For assistance, reply HELP or contact our office.

SMS consent information will not be sold. Information may be shared with service providers facilitating messaging services on our behalf.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website may utilize:

Cookies
Analytics tools
Session tracking
Advertising technologies
Website performance tools

These technologies help us improve website functionality, analyze traffic, and enhance user experience.

Users may disable cookies through browser settings; however, portions of the website may not function properly.

8. THIRD-PARTY WEBSITES AND CARRIER PLATFORMS

Our website may contain links to third-party websites, insurance carriers, quoting platforms, payment processors, and insurance purchasing tools.

Iron Axis Insurance Agency, LLC is not responsible for the privacy practices, security measures, content, or policies of third-party websites or service providers.

Users should review the privacy policies of those third parties independently.

9. ELECTRONIC COMMUNICATIONS

By communicating electronically with Iron Axis Insurance Agency, LLC, you consent to receive communications electronically.

Electronic communications may include:

Emails
Text messages
Portal notifications
Electronic documents
Electronic signatures
Policy-related communications

Electronic communication methods may not be entirely secure, and users assume risks associated with electronic transmission.

10. DATA SECURITY

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

Despite these efforts, no security system can guarantee absolute protection.

11. DATA RETENTION

We retain information for as long as necessary to:

Provide services
Maintain records
Comply with legal obligations
Meet regulatory requirements
Resolve disputes
Enforce agreements

Retention periods may vary based upon applicable federal and state laws.

12. CALIFORNIA PRIVACY RIGHTS

California residents may possess rights under applicable California privacy laws.

Subject to legal limitations and exemptions, consumers may request information regarding:

Categories of information collected
Sources of information
Purposes for collection
Categories of third parties receiving information

Requests may be submitted using the contact information below.

13. CHILDREN’S PRIVACY

Our website and services are not directed toward children under the age of thirteen (13).

We do not knowingly collect personal information from children through our website.

14. INSURANCE PRODUCTS AND AVAILABILITY

Insurance products and services may not be available in all jurisdictions.

Coverage availability, rates, terms, conditions, underwriting guidelines, and eligibility requirements vary by insurance carrier and state.

Nothing contained on this website shall be construed as an offer to sell insurance in any jurisdiction where Iron Axis Insurance Agency, LLC or its representatives are not properly licensed.

15. CHANGES TO THIS POLICY

Iron Axis Insurance Agency, LLC reserves the right to modify this Privacy Policy at any time.

Changes shall become effective upon posting the revised Privacy Policy on the website.

16. CONTACT INFORMATION

Iron Axis Insurance Agency, LLC

Sacramento, California

Email: info@ironaxisinsurance.com

Phone: 916-314-4939

Website: ironaxisinsurance.com

For questions regarding this Privacy Policy, please contact us using the information above.